Text Messaging Opt-In Policy

Stegall's Transmission Specialist ("we," "us," "our") offers customers the option to receive text (SMS) messages about their vehicle service.

How We Collect Consent

Customers opt in to receive text messages by providing their mobile phone number to shop staff when scheduling or dropping off a vehicle for service and verbally agreeing to receive text updates about that service, or by emailing us or contacting us through this website and providing a phone number for follow-up.

We keep a record of the date, method, and number for each opt-in.

What We Text About

Messages may include appointment confirmations and reminders, vehicle status and repair updates, and quotes or invoices related to service.

We do not send marketing or promotional text messages unless a customer separately opts in to receive them.

Message Frequency & Cost

Message frequency varies based on your vehicle's service activity. Message and data rates may apply, depending on your mobile carrier and plan.

Opting Out

Reply STOP to any message to stop receiving texts. Reply HELP for assistance. You may also contact us directly at any time to opt out.

Carriers are not liable for delayed or undelivered messages.

Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.